Voice over IP, IP telephony, Hosted IP Telephony
Alcatel-Lucent Enterprise has added to its unified communications portfolio with its OpenTouch Suite for SMB, targeting the small- and medium-sized business. New features include simplified SIP support, BYOD solutions, and a flexible cloud approach.
It was all the way back in the Spring of 2011 that Google released WebRTC, its nascent real-time, browser-based, HTML5-powered, no-plugin-required video chat project to the public. In the three and a half years since, the Internet Engineering Task Force and the W3C have been working together to try to formalize the standard, prepare the stable 1.0 release, and get it ready for prime time.
Proponents of WebRTC, the Web standard for real-time communications via browsers, are clearing a long-standing hurdle the effort has faced, with the choice of two different video codecs.
In a blog post last week, Microsoft’s corporate VP for Skype Gurdeep Pall revealed changes for Microsoft Lync with a new name, a new user interface, and new features. In his blog, Pall said, "In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release and updates to the service in Office 365."
Microsoft's upcoming Skype for Web service will use the new WebRTC standard so it works in all modern browsers -- but not right away: early users will have to download a plugin that's only available on Mac and Windows. That's something Microsoft has already done for years in its Lync universal communications product.
Two announcements in the news today from Digium:
Canadian business communications vendor Mitel is offering $540 million for ShoreTel, a U.S.-based competitor, going public with the bid after saying it was snubbed earlier this month.
Mitel and ShoreTel sell enterprise phone systems and unified communications software and services. Mitel says the industry is consolidating and it wants to be a consolidator. In January, Mitel completed its acquisition of Aastra, another Canadian communications company.
BroadSoft introduced Broadsoft Labs, unified communications portfolio enhancements, and a new corporate identity at its annual user conference earlier this week.
For a company once devoted to consumer PCs, the product is a bit out of left field, but Acer announced an upcoming telephony and chatting system meant for enterprises, at a time when the company is diversifying its business.
Ericsson is resurrecting its WebRTC-based browser, Bowser, to help spark the development of more websites and apps that embrace voice, video and messaging features. The browser has been resurrected at least in part to make up for Apple's apparent disinterest in the technology.
Nobeysco Web Conferencing