Unified Communications and Collaboration
There are different consumer services that don't use the term "UC," but offer many of the same capabilities. They include Skype, Facebook, Foursquare and Google+, which is the most business-oriented. These services offer functions such as presence, chat and email tied to what in most cases is essentially a social networking platform.
Dropbox has announced a new synchronisation API for iOS and Android-powered devices that it said will offer developers a new code library to help them better focus on creating mobile apps.
The new API is available today on Dropbox's developer's site.
Despite strong support from IT pros, SharePoint faces increased skepticism from business leaders and it's unclear whether the collaboration product will deliver cloud, social, and mobile advancements needed for future growth.
Those are some of the findings from a new Forrester Research study published on Tuesday titled "SharePoint Enters Its Awkward Teenage Years."
BroadSoft has just released survey results that substantiate users' increasing demand for mobile unified communications. The results also highlight an opportunity for mobile network operators to more quickly monetize their LTE network investments by delivering mobile UC to workers. The survey was conducted in late 2012 with responses from more than 700 business people from the United States, Spain and Sweden.
If you were to ask most IT professionals to connect CRM or ERP applications to an external IP network without some form of network security, they would look at you as if you had lost your mind. Even the most basic cloud-based business applications integrate security to help ensure the integrity of data and continuity of the service. Yet many organizations today are deploying business critical IP-based voice and video communications without applying standard corporate security policies.
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Unified communications (UC) was born to serve the enterprise market, with voice over IP (VoIP) as the prerequisite service needed to create the remaining UC portfolio. As with many services that users learned to value in the workplace, the portfolio of UC services is also gaining popularity among consumers. We have seen UC features offered to consumers by wireline providers, by over the top (OTT) providers, and (to a lesser extent) by wireless providers.
Alcatel-Lucent Enterprise recently updated its OpenTouch Suite targeting the small medium business (SMB) market. The latest feature set is designed to give SMB employees new capabilities for using their own personal mobile devices (BYOD) and social networking communications.
The company's OpenTouch Suite for SMB includes the OmniPCX Office Rich Communication Edition (RCE) Release 9.0 and other solutions. Among the new additions:
Google will start charging small businesses to use its Google Apps productivity suite as the company mines previously free services for new revenue streams. Businesses with 10 or fewer employees will now be charged $50 a year -- the same rate paid by larger businesses to use the Web-based tools, which include e-mail, word processor, spreadsheet and presentation graphics tools.
The move will allow the Web giant to focus on the quality of the business user's experience, Google explained today in a company blog post.
Avaya announced its new architecture for virtualized unified communications applications, unveiling Avaya Aura Virtualized Environment (Avaya Aura VE). With the announcement, businesses can choose full virtualization with Avaya Aura VE, or continue with the dedicated hardware approach already offered by Avaya Aura. They can also combine virtualized and dedicated servers for application deployment.
Nobeysco Web Conferencing
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