Unified Communications and Collaboration

Sprint offers hosted UC

Sprint has launched "Sprint Complete Collaboration," a hosted and fully managed unified communications (UC) bundle designed to meet the needs of midsize and large businesses. The new UC service is powered by Cisco's Hosted Collaboration Solution (HCS) platform and is delivered over all-IP network.

Comcast offers hosted managed voice portfolio

Comcast has unveiled an expanded voice portfolio with its "Business VoiceEdge" a new cloud-based voice and unified communications solution.

Cisco boosts telepresence system with new collaboration features

Cisco announced improvements on Tuesday to its Jabber IM, presence and video-conferencing product, as well as to its room-size "immersive" telepresence systems, as the networking giant continues to push its way into the workplace collaboration market.

Cisco plans to release at some point in the second quarter its first version of Jabber for the iPad and an upgrade of Jabber for Windows desktop and laptop PCs, as well as a new top-of-the-line telepresence system called TX9000, designed to improve upon existing Cisco products of this sort.

NEC announces UNIVERGE Cloud Services UCaaS

NEC recently announced plans for UNIVERGE Cloud Services UCaaS, a set of enhanced software-as-a-service (SaaS) offerings. The initial UNIVERGE Cloud Services SaaS offering is unified communications as a service (UCaaS), providing a comprehensive suite of voice, data and video services that feature a Web-based end-user client that can be deployed across any device including a PC, smartphone or tablet.

US: teens prefer texting over phone calls, e-mail

A survey shows that texting is the dominant way teens communicate and they've cut way down on talking on the phone, while e-mailing is practically nonexistent.

Year after year, study after study, teens are proving to be texting at an increasing rate. In a new survey by the Pew Internet Research Center, U.S. teenagers are talking on landlines and cell phone less, using more smartphones, and are averaging 60 texts a day--up from 50 in 2009.

Avaya giving UC line a video boost with $230M Radvision buyout

In a move aimed at enhancing video capabilities in its unified communications offering, Avaya announced plans Thursday to purchase videoconferencing company Radvision for $230 million.

Avaya hopes to offer customers a common user experience across a range of devices once Radvision's videoconference technology is integrated in the company's UC offerings for business communications.

CounterPath Enters RCS-e Market with Bria Mobile Edition

CounterPath's market entry underscores the importance of the RCS protocol championed by the Global System for Mobile Communications Association (GSMA) and follows the recent introduction of the world's first commercial RCS-e service in Spain. As interest in RCS-e gains momentum, service launches are expected to follow in other countries.

Unified communications: Now mobile and in the cloud

Effective communications, many would argue, is the key to business. But finding the appropriate technologies to support effective communications can be challenging for IT professionals. Unified communications is a concept that encompasses a variety of technologies, all capable of working together, and, yes, while communication is a human process, technology can enhance and improve it.

GENBAND announces UC solutions at MWC

Several news items this time coming from GENBAND from Mobile World Congress underway in Barcelona. GENBAND has unveiled a mobile app providing consumers with single screen management for unified communications, along with enhancements to the company's IP Multimedia Subsystem (IMS) platform.

Social messaging cost carriers $14B in SMS revenue

Cell phone owners are turning to other services to chat with friends, according to Ovum. It also says carriers lost $8.7 billion in SMS revenue in 2010 because of social messaging.

Is iMessage hurting SMS revenue? You better believe it.

It's no secret SMS is wildly popular, but according to a new report from research firm Ovum, carriers around the world lost quite a bit of revenue last year after mobile phone owners turned to other services to chat with friends.

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