UC2
 
Unified Communications and Collaboration

The Case for UC Interoperability

The need for UC has been fueled in part by the way business is conducted today. Work groups are distributed, and many employees work from home, but they all still need to stay connected, work efficiently, and collaborate.

Chronopost choisit Google Apps

Le service français de livraison de colis express Chronopost International a choisi de faire appel aux solutions collaboratives en ligne Google Apps for Business. Ces services cloud de la firme de Mountain View sont aujourd’hui utilisés par plus de 5 millions d’entreprises dans le monde.

Cisco replaces collaboration group head again

Cisco has named a former Symantec executive to head its struggling collaboration group, which saw three different leaders in less than a year.

Verizon expands Lync service to hosted operations, management of UC

Verizon announced today it is extending its managed services offering for Microsoft Lync Server to its business customers by adding the ability to operate, monitor and manage unified communications and collaboration (UC&C) servers and functions.

RIP Windows Live Messenger, Microsoft to consolidate IM service on Skype

With the exception of mainland China, Windows Live Messenger will close in the first quarter of 2013, and its users should install the latest version of Skype, Microsoft said on Tuesday.

Users can sign into the Skype service with the credentials they use to access their Microsoft online services, including Windows Live Messenger. They will find their Windows Live Messenger contacts on their Skype contacts list. If they used both Windows Live Messenger and Skype, the contacts lists will be merged.

BroadSoft launches UC One

BroadSoft has announced a new unified communications platform targeted to service providers. The platform, branded as "UC One," combines the elements a telecommunications service provider needs to deliver unified communications solutions to its market segments -- providing a single end-user interface, full mobility, open APIs and defined market offerings.

Cisco adds to cloud collaboration services its hosting partners can offer

Cisco on Tuesday announced that it is increasing the number of collaboration software products that its hosting partners can offer via the cloud, hoping to make the bundles more attractive to the partners and their customers.

At an announcement at its Collaboration Summit in Los Angeles, Cisco also said that it will provide its cloud-based WebEx web conferencing product for the first time as packaged software that customers can deploy on-premise or in a private cloud.

BT upgrades its UC portfolio

BT has announced a major update to BT One, its unified communications portfolio, with new cloud-based services designed to improve collaboration within and between large organizations. The latest round of changes is designed to address a BT survey that polled 1,000 executives around the globe.

New services are being introduced include:

Avaya Notification integrates with collaboration

Bringing together a solution that incorporates real-time collaboration, conferencing and mobility, Avaya has a new approach designed to help with crisis management. The latest version of the Avaya Notification Solution (ANS) is at the heart of the solution that can transmit critical information and instructions in multiple formats. The ANS approach is built to support small, targeted teams or large groups.

Skype adds operator billing option

Skype selected MACH to enable direct billing. With the new billing platform, which gives mobile operators the option to provide users a consolidated bill that includes Skype credits paid via their mobile phone bill or pre-paid account, Skype users will also be able to purchase Skype credits from desktop PCs and mobile devices. Direct operator billing will maintain the same price points as current payment methods used for Skype credits, ensuring a consistent user experience.

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