Unified Communications and Collaboration

Citrix adds IM to Podio enterprise collaboration software

Citrix has added instant messaging to its Podio enterprise collaboration product so that employees can engage in one-to-one and group text chats while they work on tasks and projects.

This summer, Citrix will extend Podio Chat with audio communications and video conferencing, expanding the real-time communications features of the product.

"Now you can chat within Podio in the context of your work," said Bernardo de Albergaria, vice president and general manager of SaaS products and markets at Citrix.

Orange Business Services goes global with UCaaS

Orange Business Services has announced the global expansion of "Business Together as a Service" -- a move the company touts as the "market's first Unified Communications as a Service (UCaaS) offer available for large enterprises on a global scale," according to the company's statement. The cloud service, originally deployed in France and Europe, is hosted in three regional data centers (Atlanta, Frankfurt and Singapore) that are part of the Orange Business Services dedicated cloud computing infrastructure.

Dropbox to add single sign-on to attract businesses

Dropbox, whose cloud storage and file-sharing application has been adopted by millions of consumers, will add single sign-on (SSO), its latest feature for businesses as it seeks to penetrate the workplace market.

The company announced on Wednesday that its product will let IT departments tie it to their identity authentication systems. That way, IT departments will be able to include Dropbox in the set of applications that end-users log on to automatically when they sign in once with their main credentials.

EMC teams with Avaya on communication pods

Two stalwarts in the enterprise IT market joined forces today to release a unified communications stack that integrates hardware from EMC, virtualization technology from VMware and communications apps from Avaya.


Zimbra to make HTML5 push in next version

VMware's Zimbra division has provided a preview of some of the enhancements it's working on for the next major release of the ZCS (Zimbra Collaboration Server), including an HTML5 Web client interface for both online and offline access to the product.

Currently, ZCS has both a Web interface and a desktop application, but the goal is to merge the two experiences so that users will be able to work both online and offline via the same client interface.

Alcatel-Lucent adds OpenTouch cloud services, new customer service suite

Alcatel-Lucent unveiled new cloud-based communications services addressing both the larger enterprise and the small business market with the OpenTouch Suite for Cloud providing three segmented solutions: the Enterprise Cloud, the Office Cloud and the Personal Cloud.

Evernote Premium comes to Deutsche Telekom customers

Evernote Premium, the paid service from the productivity app maker, is coming to all of Deutsche Telekom's customers in Germany.
The platform, which includes extra features for enhanced productivity, typically costs customers $45 per year.

Evernote announced the deal today, saying that all of Deutsche Telekom's nearly 60 million customers will receive a one-year Evernote Premium subscription.

Avaya announces collaborative cloud for service providers

Avaya announced additions to its Avaya Collaborative Cloud portfolio with offers specifically designed for cloud service providers (CSPs); these latest services include unified communications, contact center and video solutions for CSPs that are packaged with flexible choices and pricing models. CSPs can then help their enterprise clients offload the challenges of managing BYOD environments, widely dispersed workforces, and the shifting demands of end-customers.

Email addiction: Why the enterprise can't break free

Atos CEO Thierry Breton caught a lot of flak last year when he announced he wanted his employees to give up email, but he may have been on to something.

Kids these days don't use email -- digital market research company comScore found that use of Web-based email dropped 31 percent among 12- to 17-year-olds and 34 percent among 18- to 24-year-olds in the period between December 2010 and December 2011.

ShoreTel enhances mobile UC&C

ShoreTel has announced two new releases optimized for using the Apple iPad as a business communications tool. ShoreTel Mobility 6 and ShoreTel Conferencing's latest features are designed to enable integrated collaboration capabilities and increase accessibility for mobile users.

The ShoreTel Mobility 6 native iPad user interface enables multi-modal communications so users can:

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