UC2
 
Unified Communications and Collaboration

Avaya acquired Esna Technologies

Avaya has acquired Esna Technologies in a move intended to facilitate easier user access to cloud-based, multi-vendor communications capabilities.

The acquisition will help Avaya deliver an Esna-enabled Avaya Communicator web client for both the Avaya IP Office and Avaya Aura platforms with out-of-the-box video and voice capabilities that can be embedded into public or private cloud-based business applications.

As collaboration tools multiply, here’s how to avoid overload

Collaboration is a way of life in The Vanguard Group's institutional investors unit. For one thing, it uses the agile software development method, which requires collaboration among self-organized cross-functional teams. Vanguard also employs the scrum product development methodology, where interaction over documentation is a founding principle.

RingCentral Adds Cloud Contact Center to Its Portfolio

RingCentral, a cloud-based business communications provider, has added contact center capabilities to its portfolio. The new RingCentral Contact Center is powered by inContact; inContact is a third-party provider of cloud contact center software that has deployed over 2,000 cloud contact center instances. The new contact center features are integrated with RingCentral Office.

Facebook's Messenger adds video chat

Video chat has become great way for people to communicate with friends and family, especially across international borders. Facebook now wants a piece of that action.

Facebook users can soon use the social network's Messenger app to talk face-to-face over Wi-Fi or cellular networks, simply by tapping on a video camera icon at the top. The service will work between Apple devices and those powered by Google's Android software.

Alcatel-Lucent Launches New Rapport Software Platform for Enterprise, Service Providers

Alcatel-Lucent has launched a new software platform designed to cut the cost and complexity of embedding and integrating voice, video, and messaging services into any application.Rapport” is intended to enable the communications network as a platform that offers “contextual communications” where services such as voice, chat, video conferencing and sharing become functions available to any application, website or connected object.

Vonage CEO Speaks Out on SMB UCaaS Trends

Vonage has recently acquired Simple Signal, a service provider offering Unified Communications-as-a-Service (UCaaS) for small and medium businesses (SMBs). Simple Signal uses the same BroadSoft BroadWorks platform used by Telesphere, another UcaaS company that Vonage acquired about late last.

Tata Communications seeing significant demand growth for hosted UC services

 

Anthony Bartolo, the President of Mobility and Collaboration at Tata Communications, has been recently interviewed for getting his perspective on the latest trends. Tata Communications targets the top 2500 multinational corporations and also provides global white label services for other carriers to target the mid-tier and small business market segments. Tata Communications is also a global carrier partner helping Microsoft deliver its Skype for Business services.

Alcatel-Lucent Enterprise offers new mobility, video features- and some new phones

Alcatel-Lucent Enterprise recently announced enhancements to its OpenTouch Suite designed to help a broader group of businesses adopt unified communications.

joyn : Orange veut réinventer le SMS face à la messagerie instantanée

Orange accélère le déploiement, auprès de ses clients, d’un service SMS « nouvelle génération » basé sur la norme joyn.

Google gives enterprise IT more control over Apps files and docs

"Security ranks at the top of the list of concerns that companies have about moving to the cloud," Scott Johnston, Google Drive's director of product management, wrote in a blog post.

For starters, it will now be possible to assign departments different files access rights, allowing for example marketing staffers to share their documents with outside parties, such as an advertising agency, while limiting engineers to collaborating on files only internally.

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