OAISYS deal marks Mitel’s second acquisition to enhance contact center solutions. Mitel announced this week that it had acquired contact center supplier OAISYS, a developer of integrated call recording and quality management solutions. The acquisition furthers Mitel's strategy to expand its presence in the contact center space.
Aastra annonce le rachat de Telepo, fournisseur suédois de Business Communication Solution d’un nom d’une solution de communication unifiée via le cloud.
Mitel, VMware, and Vidyo have joined forces to integrate Mitel's virtualized Unified Communicator (UC) Advanced client software and the VidyoConferencing collaboration solution with VMware View to deliver a single solution. The joint solution is designed to deliver videoconferencing, voice, presence, secure instant messaging, audio and Web conferencing, document sharing, voice messaging and email.
Bring-your-own-device policies and are enabling the anywhere workforce and increasing the need for unified communications and collaboration (UCC) tools, according to recent studies. Ninety percent of 1,105 respondents to the 2012 IDG Enterprise Unified Communications and Collaboration survey said they plan to invest in UCC in the next year, with 52% spending on telepresence. Vendors are responding accordingly, with tools to enable UCC.
Mitel and VMware unveiled plans at last week's VMworld 2011 held in Las Vegas to integrate Mitel's virtualized Unified Communicator (UC) Advanced client software with VMware View 5 -- delivering soft phone and mobile device integration within a virtual desktop environment. The collaborative effort is designed to extend the power of desktop virtualization by bringing together a user's voice solution and UC applications as a way to reduce costs whenever a user has an Internet connection.
Mitel, a provider of unified communications and collaboration software solutions, has announced significant changes to its business strategy.
As part of the growth plans, Mitel will simplify its organizational structure, focus on research and development investment for the mid market, and realign sales and channel in the U.S.
Mitel has announced the general availability of its Unified Communicator (UC) Advanced software for devices that run on Google's highly popular Android mobile operating system.
By bringing unified communications capabilities to the Android platform, Mitel is enabling IT managers to respond to the burgeoning Bring-Your-Own-Device (BYOD) trend, where employees utilize their personal mobile gadgets for business-related tasks.
Mitel has launched 5.0 of the Mitel 5000 Communications Platform (CP), which is designed for small and mid-sized businesses (SMBs) with up to 250 users.
Version 5.0 delivers enhanced mobility support, increased ease-of-use for the end user, and simplified, centralized management for IT.
Mitel notes a recent Frost & Sullivan survey of businesses on enterprise communications, which revealed more than 50 percent use a mobile extension capability within their company.
Mitel, a provider of business communications and collaboration software and services, launched a Virtualized Datacenter Accreditation program for datacenters.
In a release, Mitel a provider of communications solutions for a range of organizations – from the very small, single site businesses to the multi-site, large enterprise believe businesses are moving more toward a strategy of ‘bring your own device’. According to survey results taken by Mitel, voice virtualization will take on more importance in business' networks.
Highlights of the survey include:
Nobeysco Web Conferencing