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Updated: 2 hours 13 min ago

Cisco Application Centric Infrastructure

Wed, 08/06/2014 - 05:00
Cisco’s SDN strategy spans many different avenues, but leaves existing Nexus customers without a clear migration path to ACI. The ACI strategy is a very complete vision for data center SDN, if only the company would bury the hatchet with VMware.
Categories: ICT

Real-Time Analytics – The Next Boon to Customer Engagement Technology?

Tue, 08/05/2014 - 05:00
There is a sense of urgency on the part of contact center developers to bring real-time analytics to the market as a competitive differentiator. But the success of real-time analytics will depend on what it can do for the user and at what price.
Categories: ICT